These terms set out the basis on which Community Care Support Services provides website access, candidate registration, training booking and related support services.
Using This Website
By using this website, contacting us, registering as a candidate or booking training, you agree to use our services lawfully and to provide accurate information.
Candidate Registration
- Candidate registration is subject to the stated registration fee and successful completion of required information.
- Registration does not guarantee employment, placement, interview or a specific role.
- You are responsible for providing accurate, complete and up-to-date information.
- We may request additional compliance documentation before introducing you to employers or assignments.
Training Bookings
- Training places are subject to availability and confirmation.
- Course content, delivery format, dates and trainers may be adjusted where necessary.
- Certificates or completion records may depend on attendance, participation and assessment requirements.
- Group bookings or bespoke training may be subject to separate written terms.
Payments
Payments are processed securely through Stripe. Prices are shown in GBP and may include candidate registration, mandatory care training or professional development training fees. We do not store full payment card details.
Cancellations and Refunds
Refunds or booking changes are reviewed case by case. If you need to cancel or rearrange a booking, contact us as soon as possible so we can confirm available options.
Liability
We aim to keep website content accurate and services professional, but we do not guarantee that the website will always be available or error-free. Nothing in these terms excludes liability where it cannot be excluded by law.
Changes to These Terms
We may update these terms from time to time. The latest version will be published on this page.